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1 Bridge St. Suite 42
10533 Irvington, NY
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Many thanks for visiting our web page. Compliance with statutory data protection provisions is particularly important to us. The aim of this data protection policy is to inform you as the user of the website of the nature, scope and purpose of personal data processing and your existing rights, providing you are deemed a data subject as defined by Article 4 section 1 of the General Data Protection Regulation. The following data protection policy has already taken into account new developments in line with the General Data Protection Regulation (GDPR), which applies from 25.5.2018. At the same time, this policy also fulfils the hitherto applicable requirements of Article 13 of the German Federal Telemedia Act.
This website and the services offered are operated by
1 Bridge Street
Irvington, NY 10533
We have developed the website in such a way as to ensure we collect as little data from you as possible. It is possible in principle to visit our website without entering any personal data. The processing of personal data is only necessary if you decide to use certain services (e.g. using the contact form). In doing so, we make sure at all times that we only process your personal data in accordance with a legal basis or consent given by you. We adhere to the provisions of the General Data Protection Regulation (GDPR), applicable from 25.5.2018, and the relevant applicable national regulations, such as the German Federal Data Protection Act, the German Federal Telemedia Act and other special legislation on data protection.
In accordance with GDPR, the terms used in this data protection policy are defined as follows:
‘personal data’ any information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
‘processing’ any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
‘restriction of processing’ the marking of stored personal data with the aim of limiting their processing in the future;
‘pseudonymisation’ the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person;
‘controller’ the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
‘processor’ a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
‘recipient’ a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
‘third party’ a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data;
‘consent’ of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
When you visit our website, we will sometimes collect certain personal data concerning you. We require your consent to do this. This takes place in the first instance in our dialogue and service area specifically when contact is made via a contact form, a newsletter is ordered, when booking queries are made, when our services are used (e.g. pregnancy calendar or subscription service).
Declaration of consent
By using the forms we provide, you thereby consent to us collecting the personal data you provide and processing it as indicated in this data protection policy. You may withdraw this consent at any time with effect for the future by providing us with a relevant statement. However, please note that it is no longer possible to use our service without your consent. To withdraw, please use the above methods of contact (in that instance, please state your name, email and postal address).
We process personal data required to legitimise, perform or process our service offering using Article 6, section 1b GDPR as our legal basis. If we use external service providers as part of commissioned data processing, the legal basis for the processing shall be Article 28 GDPR.
We collect, process and use the personal data exclusively for the following purposes:
Purpose of data processing
Legal basis for data processing (‘why is data processing required’)
when contact is made and for related correspondence
based on your consent
dealing with your request and to provide you with any additional advice you require
sending our newsletter, the subscription service
to ensure that our website is presented to you in the most effective and interesting way (e.g. through anonymised evaluation)
based on legitimate interests
for technical implementation of our services
registration as a Weleda user; taking part in product reviews
participation in competitions
We only collect and process your personal data when it is freely provided by you with your knowledge e.g. by completing forms or sending emails.
This initially concerns the following data in the forms provided:
General contact information:
Weleda subscription service:
Weleda user account:
The personal data you provide and the content thereof shall remain exclusively with us and our associated companies. We shall only store and process your data for the purposes stated in clause 5. Any use beyond the indicated purpose requires your express consent. The same also applies to the transfer and transmission of your data to third parties.
The connection data for the querying computer (IP address), which of our pages you visit, the date and duration of your visit, the identification data of the browser and operating system type used, the web page you are visiting us from and successful access are temporarily recorded by the web server in protocol files (log files). Technical administration of web pages and anonymous collection of statistics allows evaluation of access to the Weleda service and evaluation aimed at improving data protection and data security within our company, in order to ultimately ensure an optimum level of protection for the personal data we process.
The server log file data is stored separately from all the personal data you enter for a period of 12 months for analytical purposes, before being erased.
This website has integrated social media/social sharing functions. However, to protect web page users, Weleda has chosen to use Shariff script.
Weleda does not record any personal data through the social plugins or regarding their use itself. To prevent data from being transferred to service providers in the USA without your knowledge, Weleda uses what is known as the Shariff solution. This solution ensures that no personal data is passed on to the providers of the individual social plugins to begin with if you visit this website. Data can only be transferred to the service provider and stored there if you click on one of the social plugins.
For more information on the Shariff solution, please visit the web pages of its provider, Heise Medien GmbH & Co. KG: http://m.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html
When you register for an email newsletter, Weleda requires your form of address, name and the email address the newsletter should be sent to. Any other information is provided voluntarily and is used to address you personally and to be able to personalise the newsletter and answer queries on the email address.
If you register for the newsletter on this web page, Weleda uses the data you enter exclusively for this purpose or to inform you of relevant circumstances concerning this service or its registration. Weleda passes this data on to the third-party provider APSIS for newsletter mailing management and implementation. Weleda has concluded an agreement on the commissioned order processing procedure with APSIS, its email marketing service provider. This ensures that said service provider complies with the strict specifications of German data protection law in every aspect when managing and implementing the newsletter mailing. This also ensures that your data is only stored in the EU with a high degree of protection. Your data is not stored on servers outside of the EU.
A valid email address is required to receive the newsletter. The IP address you use to register for the newsletter and the date you order the newsletter are also stored. This data shall serve as evidence for Weleda in case of misuse, in case an unknown email address is registered for the newsletter. In order to also ensure that an email address has not been improperly entered into the Weleda mailing list by a third party, Weleda follows the ‘double opt-in’ procedure. In this procedure, once you have registered, a confirmation email is sent to the email address you provided. Only when you have confirmed your registration by clicking a link in the email will you then receive the desired email newsletter. As part of this procedure, the ordering of the newsletter, the delivery of the confirmation email and the receipt of confirmation of registration are recorded.
You may at any time withdraw your consent to the storage of the data, your email address and its use for newsletter delivery with effect for the future. Weleda provides a link you can use for said withdrawal in every newsletter. You can also communicate your request for withdrawal in writing to the contact options listed in the imprint.
You can review cosmetics products on this web page. The review is left under your full first name and the first letter of your surname. Accordingly, you must use your first name and surname and your email address to set up a user account and/or log in. The pseudonym in the form of your complete first name and the first letter of your surname is inserted as the author of a review and the associated identifying details are only known to the administrator.
If you have been selected as a Weleda product tester, we store your postal address as well as your first and last names. We only use your postal address to send you the product to be tested and, where necessary, the jackpot.
Personal data is stored for the duration of the competition in order to dispatch any prizes. Once the competition is over, the data is erased. In some individual cases, the data is passed on to external service providers. The participant may withdraw their consent to storage at any time by contacting email@example.com and thereby retire their participation.
The participant also agrees that, for relevant competitions, the photo or product review they upload with their full first name and the first letter of their surname may be published in conjunction with the competition and with any prize awarded, following our approval, on the Weleda web page or Weleda’s Facebook or Instagram presence. The participant themselves is responsible for the lawfulness of the photos uploaded, particularly with regard to image rights. Weleda reserves the right not to approve photos or text with content that is obviously illegal (these photos are not displayed in public and are excluded from the competition).
Our website uses content and services from other providers. These include, for example, maps and videos provided by Google Maps and YouTube. The IP address must be transmitted in order to ensure that this data can be accessed and displayed in the user’s browser. The providers (hereinafter referred to as ‘third-party providers’) therefore use the user’s IP address.
Although we endeavour only to use third-party providers which only require the IP address to provide content, we have no influence on whether the IP address may be stored. This process may take place for statistical purposes, among others. If we become aware that the IP address is stored, we shall inform you.
This web page uses Google Analytics, a web analytics service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’).
IP anonymisation is activated on our web page, meaning that your IP address is shortened in advance by Google within the member states of the European Union or other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and shortened there in exceptional cases. In these exceptional cases, in accordance with Article 6 section 1 GDPR, this processing is based on our legitimate interest in statistical analysis of user behaviour for optimisation and marketing purposes.
Google will use this information on our account to evaluate your use of the web page, compile reports on web page activities and provide additional services associated with web page use and Internet use to us as the web page operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
You can prevent the storage of cookies using the relevant setting in your browser software; however, please note that in this case, you may not be able to use all functions of this web page to their full extent.
You can also prevent the collection of the data extracted by the cookie concerning your use of the web page (including your IP address) at Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: ___ [currently http://tools.google.com/dlpage/gaoptout?hl=en].
Google LLC, with its headquarters in the USA, is certified for the US-European ‘Privacy Shield’ data protection framework, which guarantees compliance with the level of data protection applicable in the EU.
This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘DoubleClick’).
DoubleClick can also use cookie IDs to record what are known as conversions, which are linked to ad requests. This is what occurs when a user sees a DoubleClick ad and later uses the same browser to access the advertiser's website and purchase something from it. According to Google, DoubleClick cookies do not contain any personal information.
Due to the marketing tool being used, your browser automatically forms a direct connection to the Google server. We have no influence on the scope and further use of data which is collected through the use of this tool by Google and therefore inform you of what we know: The integration of DoubleClick tells Google that you have accessed the relevant part of our online presence or have clicked on one of our ads. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google and/or have not logged in, the provider may still find out your IP address and store it.
Please visit the web page below for more information on DoubleClick by Google’s data protection provisions: http://www.google.com/policies/privacy/
Use of Google reCaptcha
On this web page, we also use the reCAPTCHA function provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). This function serves first and foremost to decide whether input is made by a natural person or improperly by means of mechanical and automated processing. The service includes sending Google the IP address and any additional data required by Google for the reCAPTCHA service and, in accordance with Article 6 section 1f GDPR, is based on our legitimate interest in determining individual intention in Internet activity and avoiding misuse and spam.
Use of Google Maps
On this web page, we also use Google Maps (API), provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). Google Maps is a web service which displays interactive maps in order to display visual representations of geographical information. This service is used to show you our location and make it easier to get to us.
When you access the subpages featuring integrated Google Maps, information on your use of our website (such as your IP address) is sent to Google servers in the USA and stored there. This occurs irrespective of whether you are logged into a user account provided by Google or you do not have a user account. If you are logged into Google, your data is directly assigned to your account. If you do not wish it to be assigned to your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates these. Any such evaluation occurs, in accordance with Article 6 section 1f GDPR, based on Google’s legitimate interest in placing personalised advertising, market research and/or needs-based design of its website. You have the right to object to the creation of these usage profiles. To exercise this right, you must approach Google.
Use of Mouseflow
Use of retargeting tools
On our website, https://www.weleda.com/, we use what is known as retargeting technology. We use retargeting to categorise web page users into user groups. Depending on the user group, we then address web page visitors on other web pages or in apps with personalised advertising regarding to our products and services.
To do so, we use the following products, which are supplied to us by service providers:
‘Facebook Custom Audience’/’Facebook Pixel’/’Google AdWords User Lists’/’Google Dynamic Remarketing’
‘Facebook Customer Audience’/’Facebook Pixel’
‘Facebook Custom Audience’ and ‘Facebook Pixel’ are products of Facebook Ireland Ltd., Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland (‘Facebook’). Our web page uses a ‘Facebook Pixel’ from Facebook which creates a direct connection to the Facebook servers. The fact that you have visited our web page is therefore transmitted to the Facebook server. Facebook assigns this information to your personal Facebook user account, if you have such an account and are logged into it. If you visit other web pages which use ‘Facebook Custom Audience’/’Facebook Pixel’, this information is also linked to your user account. However, we cannot see which other web pages you visit. If you are not a Facebook user or you are not logged in to Facebook when you visit our web page, your visit to our web page is not assigned to a Facebook user account.
For more information on the protection of your privacy at Facebook, please see Facebook’s privacy information at https://www.facebook.com/about/privacy/. In particular, you can manage the content and information you have shared through your use of Facebook via the ‘Activity log’ tool or download it from Facebook via the ‘Download your data’ tool.
‘Google AdWords User Lists’/’Google Dynamic Remarketing’
‘Google AdWords User Lists’ and ‘Google Dynamic Remarketing’ are products of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). Our web page uses a pixel provided by Google that creates a direct connection to the Google servers. The fact that you have visited our web page is therefore transmitted to the Google server. Google links this information to a single ID that is stored on your end device in the form of a cookie or is provided by your end device (‘advertising ID’ on smartphones). If you visit other web pages which also use ‘Google AdWords User Lists’/’Google Dynamic Remarketing’, these are also linked to your single ID. However, we cannot see which other web pages you visit.
You can opt out of the use of retargeting tools on our web page at any time for one or more tools. Please use the following links to do so:
opt-out ‘Facebook Custom Audience’/’Facebook Pixel’
opt-out ‘Google AdWords User Lists’/’Google Dynamic Remarketing’
For each tool, we store an opt-out cookie on your end device which is valid for an unlimited period of time. If you use our web page with various end devices, you must opt out of the use of retargeting tools for each end device, as we cannot assign multiple end devices to individual visitors. By opting out, you stop the integration of the pixels described and no exchange of data with Facebook or Google takes place.
You can also deactivate personalised advertising directly with the advertising networks. For more information, please visit the web pages of Google and Facebook directly.
Use of Olapic
We use Olapic to display user-generated content on this web page. For more information, please see Olapic’s general terms and conditions of business: http://tos.olapic.com/weleda-de/
Unfortunately, the transfer of information via the Internet is never 100% secure, so we are unable to guarantee the security of data transmitted to our website via the Internet.
However, we use technical and organisational measures to protect our website from the loss, destruction, access, modification or distribution of your data by unauthorised persons.
In particular, your personal data is transferred by us in encrypted form. We use the coding system SSL/TLS (Secure Sockets Layer/Transport Layer Security) for this purpose. Our security measures are constantly being improved in line with advances in technology.
If you are considered a data subject as defined by Article 4 section 1 GDPR, you have the following rights regarding the processing of your personal data according to the GDPR. The legal text for the rights listed below can be found at
According to the conditions of Article 15 GDPR, you have the right to request confirmation of whether your personal data is being processed, to be given access to the personal data stored concerning you by the controller at any time and free of charge, and to receive a copy thereof.
According to the conditions of Article 16 GDPR, you have the right to request rectification without undue delay of inaccurate personal data concerning you. Taking into account the purposes of processing, you also have the right to have incomplete personal data completed — including by means of providing a supplementary statement.
Subject to the conditions of Article 17 GDPR, you have the right to request from [sic] that personal data concerning you be erased without undue delay, providing one of the grounds stated in Article 17 GDPR applies and processing is not necessary.
According to the conditions of Article 18 GDPR, you have the right to request the restriction of processing if one of the conditions stated in Article 18 GDPR applies.
According to the conditions of Article 20 GDPR, you have the right to receive personal data concerning you, and that you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit said data to another controller without hindrance from us, providing the additional conditions in Article 20 GDPR apply.
You have the right to withdraw consent issued to us to processing personal data at any time with effect for the future. Please address your withdrawal to the contact details above.
According to the conditions of Article 21 GDPR, you have the right to object to the processing of personal data concerning you at any time. If the conditions for an effective objection are fulfilled, we are no longer permitted to process the data.
Irrespective of any other remedy in terms of administrative or court proceedings, you have the right to lodge a complaint with a supervisory authority, particularly in the member state in which you reside, in which you work or in which the suspected violation took place, if you believe that the processing of personal data concerning you violates the specifications of the GDPR.
Your personal data is passed on as follows.
The website is hosted by an external service provider in Germany. This is required for the operation of the website and for the justification, performance and implementation of the existing usage agreement and may also occur without your consent.
Data is then also passed on if we are entitled or obliged to pass on data as a result of legal provisions and/or by order of authorities or courts. This may include, in particular, disclosure for the purposes of criminal prosecution, emergency response or to implement intellectual property rights.
If your data is passed on to the service provider to the necessary extent, they shall only have access to your personal data to the extent required to fulfil their duties. These service providers are obliged to handle your personal data in line with the applicable data protection laws, particularly the GDPR.
Apart from in the circumstances mentioned above, we shall not transmit your data to third parties without your consent. In particular, we shall not pass on any personal data to an entity in a third country or an international organisation.
With regard to the storage period, we erase personal data as soon as its storage is no longer required to fulfil the original purpose and all statutory retention periods have ceased to apply. The statutory retention periods are the ultimate criterion for the definitive duration of storage of personal data. Once the period has expired, the relevant data is erased on a routine basis. If retention periods apply, processing is restricted by blocking the data.
When accessing web pages referred to by our website, you may be asked to re-enter details such as your name, address, email address, browser properties etc. This data protection policy does not govern the collection, disclosure or handling of personal data by third parties.
Third-party providers may have their own different provisions with regard to collecting, processing and using personal data. When visiting third-party web pages, we therefore advise that you find out about their practice for handling personal data before entering personal data.
We are constantly developing our website in order to be able to provide you with an improving service. We will keep this data protection policy up to date at all times and adapt it if and when necessary.
We shall of course inform you in good time of any changes to this data protection policy. We may do this, for example, by sending an email to the email address you provided. Should you be required to give additional consent to our handling of your data, we shall of course obtain this from you before any such changes take effect.
You can access the latest version of our data protection provisions online at any time at LINK.
If you have any queries concerning data protection law, please contact our us.
1 Bridge Street Suite 42
Irvington, NY 10533