Cookies used on this Website.

On our website, information is collected and stored using what are known as browser cookies.

What are cookies?

Cookies are small text files which are stored on your data carrier and store certain settings and data for interacting with our system via your browser. A cookie usually contains the name of the domain that the cookie data was sent from, information on the age of the cookie and an alphanumeric identification code.

Why do we use cookies?

Cookies allow our systems to recognize the user’s device and make any predefined settings available immediately. Once a user accesses the platform, a cookie is transmitted to said user’s computer hard disk. Cookies help us to improve our website and provide you with a better service more tailored to you. They allow us to recognize your computer and/or (mobile) end device if you return to our website, thus enabling us to:

  • Store information on your preferred activities on the website and thus align our website to your individual interests.
  • Speed up processing of your queries.

We work together with third-party services that help us make the online service and website more appealing to you. Accordingly, when you visit the website, cookies from these partner companies (third-party providers) are also stored on your hard disk. These cookies are automatically erased after a fixed period.

Can I decide whether cookies are used?

If you do not wish browser cookies to be used, you can adjust the settings for the cookies used on this end device as you wish at any time, by clicking on the cookie settings. Alternatively, you can adjust your browser's settings to prevent it from accepting the storage of cookies. Please note that in that case, you may only be able to use our website to a limited extent, or not at all. If you only wish to accept our own cookies, not those of our service providers and partners, you can select the setting ‘block cookies from third-party providers’ in your browser. We accept no responsibility for the use of third-party cookies.

Please use the following form to adjust your cookie settings:

The following table shows detailed information about all cookies which are used on this website.


Cookie Name Description Default expiration time

The customer UUID is a key to customer information stored in the database. Customer name, guest customer ID, customer preferences and customer locale are stored.

End of browser session

Session cookie. Used to identify browser information for the session.

End of browser session
__utma Google analytics.

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. See

2 years from set/update
__utmb Google analytics.

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

30 mins from set/update
__utmc Google analytics.

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

End of browser session
__utmz Google analytics.

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

6 months from set/update
_ga Google analytics.

Used to distinguish users. Used in file analytics.js

2 years
_gat_UA-57093936-10 Google analytics.

Used to throttle request rate. Used in file analytics.js

10 minutes
_visitor Hippo:

The only information that is stored in the cookie is the visitor ID, a UUID that does not contain any information in itself apart from an identifier to distinguish the visitor from other visitors.


2 years
_weleda_accepted_cookie Weleda.

This stores a Boolean (true/false) when user accepts the cookie policy.

5 days from set/update
nlSubscriptions Weleda.

Records the internal Newsletter Mailing List IDs for which the user subscribed or declined through the Website, as well as the Date of the event. The cookie is used to track the closing or filling of newsletter subscriptions forms on the Website, in order to provide a better user experience.

30 days from last set/update
newsletterbar Weleda.

Contains the value « collapsed » when the user collapses the newsletter-bar module on the website. Is used to keep showing the module collapsed during the Session.

30 days from last set/update


1st party cookies, session lifetime: A cookie for identifying the browser session.

This cookie identifies the browser session while it happens. The cookie is deleted as soon as the session ends, meaning when the user leaves the website.
End of browser session


1st party cookie, persistent: A cookie for checking if the user is new or returning This cookie establishes whether the user is a returning or first time visitor. This is done simply by a yes/no toggle - no further information about the user is stored. This cookie has a lifetime of 90 days.

90 days from last visit